.CA Domain Name Registration Support Centre 24/7 Email support.  Please direct all GENERAL Inquiries regarding your .ca domain names to General Inquiries Please direct all SPECIFIC .ca domain name registration problems, or .ca domain name registration or renewal support to .ca Domain Registration Help Your emails WILL be answered ASAP. If you are having problems with logging on to make modifications to your .ca domain name registration record, please check the following Help items: 1. Username and/or password not functioning., or 2. Username and password are correct, .ca domain name not found If you have the specific problem that you have lost your CIRA account information for your .ca domain name registration registrant record, AND, your current administrative contact email address is defunct then you need to read the FAQS on Manual Change of Admin Contact (MCACE). You will need to scan certain documentation and email it to us to verify your identity and authority to act for the domain name registrant. The instructions and links are posted in the FAQ section. Direct links to the fax forms are MCACE Forms. It is suggested that you refer to the CIRA .ca Domain Name Registration Document Section on the CIRA site to familiarize yourself with the Registration Rules and Procedures for .ca Domain Name Registration. These can be read here Specifically, the Canadian Presence Requirements (CPR) can be read here CPR.pdf CPR.txt CPR.doc